Ascending a 3* character to 4* resulting in resetting the character to 3* at the beginning level

himatako
himatako Posts: 271 Mover and Shaker
in MPQ Bugs and Technical Issues

I tried to ascend Yelena from 3* to 4* However, after I tapped Ascend, the game didn't ask me which cover to use to ascend and I got a new 3* Yelena at level 166. My 3* Yelena at level 266 just disappeared.

I really hope something can be done about this. This has been a big turn off especially since the engine has been moved to Unity. I wasted a lot of HPs and time on this. I've tried to be patience with the unresponsive UI, slow loading and slow UI, but this feels like the last straw for me.

Tagged:

Comments

  • Krazy
    Krazy Posts: 54 Match Maker

    Did you start with two Yelena's at 266? (max/max)
    or one at 266 and one at 167. (max/min)

    Personally I would email Customer support.
    support@d3go.com
    and explain the situation.

  • himatako
    himatako Posts: 271 Mover and Shaker

    It's the latter. Thanks for the email. I'll try to contact them through there.

Categories