Is the game not loading for everyone or just me?

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Hammer3001
Hammer3001 Posts: 229 Tile Toppler
in MPQ General Discussion

What is happening?

Comments

  • Scofie
    Scofie GLOBAL_MODERATORS Posts: 1,625 Chairperson of the Boards

    I can access. Have you updated to the current release?

  • Chrynos1989
    Chrynos1989 Posts: 470 Mover and Shaker

    Game loading fine for me

  • Hammer3001
    Hammer3001 Posts: 229 Tile Toppler

    I keep checking but there’s no update

  • WilliamK1983
    WilliamK1983 Posts: 1,178 Chairperson of the Boards

    On android, sometimes mpq doesn't show up right away in the list of apps to update. But if you search marvel puzzle quest and go to the game page in the play store, you can update it from there.

  • Hammer3001
    Hammer3001 Posts: 229 Tile Toppler

    I just redownloaded the app on my phone and still not opening. I have a newer iPhone.

  • Scofie
    Scofie GLOBAL_MODERATORS Posts: 1,625 Chairperson of the Boards

    @Hammer3001 - can you screenshot what's happening? Also log it with customer services in case it's an account issue?

  • Bustapup
    Bustapup Posts: 151 Tile Toppler

    Yeah this happens to me sometimes too ...just gets stuck on the loading screen even if it's 100%. I always have to uninstall and reinstall (although sometimes clearing cache and storage works too)

    This was pre-Unity as well for me

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