Amazon R324 Early Build Release (Updated 05/14)

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S0kun
S0kun ADMINISTRATORS Posts: 971 Critical Contributor
edited 15 May 2025, 00:13 in MPQ General Discussion

Please DO NOT update to R324 if you are playing MPQ on an Amazon Kindle. The version was originally intended for our internal Unity testing, but was accidentally pushed live and will not be pointing to your live server save, so you will not be able to progress as normal. Your live save, however, will not be affected. We are currently investigating a fix and will post another update as soon as we get a confirmation on the solution.

Updated: 05/02

We've identified a fix for the Amazon Kindle early deployment of version R324 and is currently being worked on. This fix will be part of an R325 release for all platforms coming soon.
 
We know this issue has meant lost playtime for our players and will announce some type of compensation to impacted players once we get close to releasing the fix.
 
Meanwhile, if you're affected by this problem and have a PC Steam or mobile device that you'd like to link your Amazon account to, please reach out to our CS team and they'll be able to link your account to be accessible on those platforms while a fix is in the works.
https://mpq.social/cs

Updated: 05/14

We're in the final QA steps of testing R325 across all Amazon Kindle, iOS, Android, and PC Steam platforms. This release is not a Unity build, but instead prioritizes fixing the Amazon Kindle build to the non-Unity version allowing players to have access to their live accounts.

After R325 gets released, we'll be assessing the full impact of this delay on affected players and issuing some form of compensation at a future date.

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Comments

  • NemoAbernnigan
    NemoAbernnigan Posts: 203 Tile Toppler

    What do I do if I opened it not knowing about this and now my account is gone? How do I restore it?

  • derrickn
    derrickn Posts: 53 Match Maker

    Please keep us updated - my spouse also updated and is now stuck in the start up phase without access to her regular save.

  • revskip
    revskip Posts: 1,129 Chairperson of the Boards

    @NemoAbernnigan said:
    What do I do if I opened it not knowing about this and now my account is gone? How do I restore it?

    Gotta wait until Monday according to the DM I got from Sokun. Hamsters don't work on the weekend.

  • derrickn
    derrickn Posts: 53 Match Maker

    Any update?

  • BriMan2222
    BriMan2222 Posts: 1,674 Chairperson of the Boards

    Reach out to CS is you're effected

  • NemoAbernnigan
    NemoAbernnigan Posts: 203 Tile Toppler

    @BriMan2222 said:

    Reach out to CS is you're effected

    I do not own a different device on which I can play this game. Nor do I think I should have to. There is nothing I can do but wait and hope that this **** up will be fixed. If it isn't, well, so long, my long loved game. I will be sad to see you go.

  • Alicorn
    Alicorn Posts: 1 Just Dropped In

    I hope this gets fixed quick, before my team starts worrying about mel

  • toecutter3095
    toecutter3095 Posts: 92 Match Maker

    I am not even impacted by this, but these guys really need to adopt the no deployment on a Friday mantra. Yes, it was an accident, another accident, but it still shows that they were pushing their beta release on a Friday, so unless they only had plans to support their beta testing over the weekend and not the Production system, it was still poorly planned.

  • GJB1138
    GJB1138 Posts: 16 Just Dropped In
    edited 29 April 2025, 05:33

    All very well saying don't update, but mine auto updated, lucky for me I play on amazon (mainly at home) with android phone when out + about and as back up because it is really too small to read even with my super-specs!

    Some advice / suggests for multi device players from Devs would be great particularly when the switch over to unity begins.

  • Middleman
    Middleman Posts: 1 Just Dropped In

    A daily update would be nice so I have an idea when problem might be fixed and what to do

  • Fmgarret
    Fmgarret Posts: 1 Just Dropped In

    I agree about the daily update...I do not have another device besides a 2nd Kindle and, after playing daily for 3200+ days, I think that's a reasonable request. MPQ has always auto updated on my Kindle so there was no way to avoid updating the game and I think the longer this goes on the more people won't bother to come back, even with the new engine incoming.

  • NemoAbernnigan
    NemoAbernnigan Posts: 203 Tile Toppler

    @Fmgarret said:
    I agree about the daily update...I do not have another device besides a 2nd Kindle and, after playing daily for 3200+ days, I think that's a reasonable request. MPQ has always auto updated on my Kindle so there was no way to avoid updating the game and I think the longer this goes on the more people won't bother to come back, even with the new engine incoming.

    I agree with all of this. The icon wasn't even changed when I opened it - it wasn't until after it fully loaded that I realized something wonky was going on, and the new icon was there when I closed it.

  • Chrynos1989
    Chrynos1989 Posts: 475 Mover and Shaker

    I remember the one week the game was bonked for iOS players due to a similar bug and I remember the jokes, mostly coming from Kindle players…
    well, not so funny anymore, right?

  • NemoAbernnigan
    NemoAbernnigan Posts: 203 Tile Toppler

    I don't r> @Chrynos1989 said:

    I remember the one week the game was bonked for iOS players due to a similar bug and I remember the jokes, mostly coming from Kindle players…
    well, not so funny anymore, right?

    I don't remember this, nor would I have ever laughed at someone suffering such a scenario. It wasn't funny then (whenever it was) and it ain't any funnier now.

  • Chrynos1989
    Chrynos1989 Posts: 475 Mover and Shaker

    @NemoAbernnigan said:
    I don't r> @Chrynos1989 said:

    I remember the one week the game was bonked for iOS players due to a similar bug and I remember the jokes, mostly coming from Kindle players…
    well, not so funny anymore, right?

    I don't remember this, nor would I have ever laughed at someone suffering such a scenario. It wasn't funny then (whenever it was) and it ain't any funnier now.

    I remember pretty well the whole thread with comments like „Look, they put iOS in a vault“, „New parental control is live“ or „Jobs didn’t pay the bills“

    Further I never said I would find it funny, I actually Hope for the players having trouble that it gets solved quick and not in a week +, I only asked the fellas from back then if they still find it funny…

  • bluewolf
    bluewolf Posts: 6,322 Chairperson of the Boards

    There was also an extended period of time when some Android users couldn’t play.

    I guess I’d also say that the community has matured and a lot of the trash talking mocking has kind of left, either players have quit or they’ve settled down some.

    I’m not sure when the iOS outage happened but I’m on iOS and don’t remember it. I started in like fall 2015.

  • Scofie
    Scofie GLOBAL_MODERATORS Posts: 1,630 Chairperson of the Boards

    @Chrynos1989 said:

    @NemoAbernnigan said:
    I don't r> @Chrynos1989 said:

    I remember the one week the game was bonked for iOS players due to a similar bug and I remember the jokes, mostly coming from Kindle players…
    well, not so funny anymore, right?

    I don't remember this, nor would I have ever laughed at someone suffering such a scenario. It wasn't funny then (whenever it was) and it ain't any funnier now.

    I remember pretty well the whole thread with comments like „Look, they put iOS in a vault“, „New parental control is live“ or „Jobs didn’t pay the bills“

    Further I never said I would find it funny, I actually Hope for the players having trouble that it gets solved quick and not in a week +, I only asked the fellas from back then if they still find it funny…

    That's an exceptional amount of time to hold a grudge. You might want to read your first post back and see how it might come across. I don't recall the thread or the issue but I doubt that anyone making those comments is still on this forum. If they were I'd hope they'd be a fair bit older and more mature.

    I was affected by the Samsung glitch a few years ago and it was tough for a lot of players who couldn't contact their alliance, lost season placement etc. I don't remember anyone being smug or nasty about it. At least until the compensation arrived...

  • Chrynos1989
    Chrynos1989 Posts: 475 Mover and Shaker

    @Scofie said:

    @Chrynos1989 said:

    @NemoAbernnigan said:
    I don't r> @Chrynos1989 said:

    I remember the one week the game was bonked for iOS players due to a similar bug and I remember the jokes, mostly coming from Kindle players…
    well, not so funny anymore, right?

    I don't remember this, nor would I have ever laughed at someone suffering such a scenario. It wasn't funny then (whenever it was) and it ain't any funnier now.

    I remember pretty well the whole thread with comments like „Look, they put iOS in a vault“, „New parental control is live“ or „Jobs didn’t pay the bills“

    Further I never said I would find it funny, I actually Hope for the players having trouble that it gets solved quick and not in a week +, I only asked the fellas from back then if they still find it funny…

    That's an exceptional amount of time to hold a grudge. You might want to read your first post back and see how it might come across. I don't recall the thread or the issue but I doubt that anyone making those comments is still on this forum. If they were I'd hope they'd be a fair bit older and more mature.

    I was affected by the Samsung glitch a few years ago and it was tough for a lot of players who couldn't contact their alliance, lost season placement etc. I don't remember anyone being smug or nasty about it. At least until the compensation arrived...

    Everyone has their flaw, mine is that I might hold onto grudges too long

    For those who weren‘t involed back then, I am sorry
    For those that were involved, still are around and might have the issue, I am not
    They know who I mean and they know what they did

  • NemoAbernnigan
    NemoAbernnigan Posts: 203 Tile Toppler

    @Chrynos1989 said:

    @Scofie said:

    @Chrynos1989 said:

    @NemoAbernnigan said:
    I don't r> @Chrynos1989 said:

    I remember the one week the game was bonked for iOS players due to a similar bug and I remember the jokes, mostly coming from Kindle players…
    well, not so funny anymore, right?

    I don't remember this, nor would I have ever laughed at someone suffering such a scenario. It wasn't funny then (whenever it was) and it ain't any funnier now.

    I remember pretty well the whole thread with comments like „Look, they put iOS in a vault“, „New parental control is live“ or „Jobs didn’t pay the bills“

    Further I never said I would find it funny, I actually Hope for the players having trouble that it gets solved quick and not in a week +, I only asked the fellas from back then if they still find it funny…

    That's an exceptional amount of time to hold a grudge. You might want to read your first post back and see how it might come across. I don't recall the thread or the issue but I doubt that anyone making those comments is still on this forum. If they were I'd hope they'd be a fair bit older and more mature.

    I was affected by the Samsung glitch a few years ago and it was tough for a lot of players who couldn't contact their alliance, lost season placement etc. I don't remember anyone being smug or nasty about it. At least until the compensation arrived...

    Everyone has their flaw, mine is that I might hold onto grudges too long

    For those who weren‘t involed back then, I am sorry
    For those that were involved, still are around and might have the issue, I am not
    They know who I mean and they know what they did

    OK I'm legitimately sorry for saying this, but saying THEY KNOW WHAT THEY DID in the context of a this game is hilarious.

  • Chrynos1989
    Chrynos1989 Posts: 475 Mover and Shaker

    @NemoAbernnigan said:

    OK I'm legitimately sorry for saying this, but saying THEY KNOW WHAT THEY DID in the context of a this game is hilarious.

    Looking back at the things happening around „Shardsgate“ back then, you might actually have a Point there, I have to admit….

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