Facebook Login Issues - 05/23/24 [FIXED]

Magic:PQ Support Team
Magic:PQ Support Team ADMINISTRATORS Posts: 3,428 Chairperson of the Boards
edited 23 May 2024, 19:10 in MtGPQ General Discussion

Dear Players,

The development team is aware of the issue preventing login authentication using Facebook and is working hard to resolve it.
We are sorry for any inconvenience this issue might have caused, and we would like to reassure affected players that they will receive compensation once the issue is resolved.

Kind regards,
Magic: Puzzle Quest Development Team


Dear Players,
The development team informed us that the issue with login authentication through Facebook has been fixed. Please force close the game and try to access your account via Facebook login.
A compensation gift will be sent to players later today.
If you were affected by this issue and are still unable to log into the game, please contact Customer Support so they can check what is wrong with your account.
Thank you for your understanding and continued support.

Magic: Puzzle Quest Team

Comments

  • Hatrix
    Hatrix Posts: 15 Just Dropped In

    Is this the reason I'm not able to login to the game right now? After it says Get Server Date, it goes Logging In and I get the spinning circle and cannot get passed that. I just tried twice now, and came here to make sure they're not doing maintenance or something.

  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,428 Chairperson of the Boards

    Hey @Hatrix, give it a try now. ;)

    Lu

  • Sarah
    Sarah Posts: 156 Tile Toppler
    edited 23 May 2024, 21:25

    Thanks for your hard work getting this fixed so quickly @Magic:PQ Support Team

    And thank you for the gesture of goodwill in our inboxes!