Total freezes? [Investigating]

Cimarronboy Posts: 4 Just Dropped In
edited 23 March 2023, 14:28 in MtGPQ Bugs & Technical Issues

Not sure if they are a bug or tech issue but my game as of the last couple weeks has been freeze crashing. Most of the time it occurs during/after using a pw ability (has happened when not using pw abilities) and has occurred in both events and story. Literally have to close out the game and re-open/start it for the game to work again. Can't get battle logs due to game totally freezing.

I'm on a Galaxy a71 5g as utd as can be (just had a system update yesterday morning that installed "One UI"), with the game also utd. Did usual trouble shoots (un/reinstall, settings adjustments, cache clear, checking for gstore updates) and I have posted about this on my coalitions discord. Not sure if this is an isolated issue or if others have experienced the same. Did take pics of the screens when frozen.


  • Oktagon_Support
    Oktagon_Support ADMINISTRATORS Posts: 3,011 Chairperson of the Boards

    Hello @Cimarronboy ,
    Thank you for all the information provided, this issue will be investigated!
    If you have any additional information that you consider relevant, please don't hesitate to send me 😊

  • Cimarronboy
    Cimarronboy Posts: 4 Just Dropped In

    Juat had it happen yesterday during the current coalition event and story mode. 1 reload I was able to make it to the results screen before it struck. It struck around 9:30 CST and was in effect (continued to occur) until 11pm CST as I stopped playing at that time.

    Was suggested possible data push bug in action but nothing occurred at the described time when testing that theory today (2:30-3:30 pm, the push was said to strike 10 to the hour until 10 after the hour).

    Tried swapping decks in case cards or the planeswalker were the issue but that seemed to have no effect on the freeze.