Game Chat soft lock [Investigating]

Cfwraith
Cfwraith Posts: 29 Just Dropped In
edited 29 March 2022, 14:29 in MtGPQ Bugs & Technical Issues
In game chat doesn't open completely, gives me a grey screen and when I X out it prevents me from accessing anything else.

Comments

  • Oktagon_Support
    Oktagon_Support ADMINISTRATORS Posts: 2,587 Chairperson of the Boards
    edited 29 March 2022, 14:23

    Hello @Cfwraith,

    Thank you for the feedback, this issue will be investigated!

    In order to help us, please provide the following information (only those you haven't provided yet) if you have it. You can PM me the answer if you prefer, or send it to Customer Support in-game:

    • UID* (Do NEVER post publicly your UID number on the Forum)

    • What device was used when it happened?

    • Is it related to a specific event (or another specific battle)? Or even another part of the game (when you purchase something, editing deck, entering in any of the screens, when you level up your Planeswalker, etc)?

      In this case, the more information the player gives to us, the better. 

    Thank you,
    Rebeca.