Ad watching doesn't work on bluestacks [Can’t Reproduce]

stikxsstikxs Posts: 435 Mover and Shaker
I'm positive this is going to get tossed in the trash bin, but just for completeness, ever since the update that caused issues with the UI not displaying correctly on tablets (5.1 I believe it was), the option to watch an ad for runes/crystals/jewels/ogn packs crashes the app when running on bluestacks emulator. Pretty sure the issue is coming from it trying to show an ad in landscape mode, I noticed some ads would show that way before the update and since the update on a few times when trying to watch an ad I could see it change the screen just before crashing.

Comments

  • Oktagon_SupportOktagon_Support ADMINISTRATORS Posts: 2,284 Chairperson of the Boards
    edited September 2021

    Hello @stikxs ,

    Thank you for all the information provided, this issue will be investigated!
    If you have any additional information that you consider relevant, please don't hesitate to send me.

    Rebeca.


  • Oktagon_SupportOktagon_Support ADMINISTRATORS Posts: 2,284 Chairperson of the Boards

    We could not reproduce this issue. If you face it again please let us know.

    To help us, please provide us with more details about the issue you are experiencing. All information is important to help our team.

    Thank you,
    Rebeca.
  • stikxsstikxs Posts: 435 Mover and Shaker
    I recently upgraded to bluestacks 5 and used their new android pie instance, ads have been working correctly since. You can close or remove this thread now I suppose.
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