Softlook with world tree [Can’t reproduce]

Panneo
Panneo Posts: 21 Just Dropped In
edited September 2021 in MtGPQ Bugs & Technical Issues
softlook with, yes the German names, "Der Weltenbaum", "Die prismatische Brücke" and "Die große Aurora". The Aurora killed the "World Tree" before all support were destroyed. Then I am offered to bring the "Prismatic Bridge" from the library into play. I agree, 15 mana are withdrawn from the hand, then softlook. I'm very upset to see those softlooks again and again it's really bad.

Comments

  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,257 Chairperson of the Boards

    Thank you for the feedback, this issue will be investigated!

    In order to help us, please provide the following information (only those you haven't provided yet) if you have it. You can PM me the answer if you prefer, or send it to Customer Support in-game:

    • UID* (Do NEVER post publicly your UID number on the Forum)

    • What device was used when it happened?

    • Is it related to a specific event (or another specific battle)? Or even another part of the game (when you purchase something, editing deck, entering in any of the screens, when you level up your Planeswalker, etc)?

    • If it is in a battle, a list of all cards in the deck and possible interactions that might have happened.

    • In this case, the more information the player gives to us, the better. 

    Thank you,

    Marcela.

  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,257 Chairperson of the Boards

    We could not reproduce this issue. If you face it again please let us know.

    In order to help us, please provide the following information if you have it (you can PM me the answer if you prefer, or send it to Customer Support in-game):

    • A screenshot of the battle log?

    • The Planeswalker you were using and its level.

    • Which Event and Node.

    • All cards in the deck and possible interactions that might have happened.

    Thank you,

    Rebeca.