Journal progress displayed but not counted [Fixed]

George
George Posts: 49 Just Dropped In
edited September 2021 in MtGPQ Bugs & Technical Issues
When a new journal quest gets added in the day (here it is at 5 pm) you have to view it actively on the starting screen to make progress count.

If the new quest gets added and you start a match or are in a match at the moment you get a pop-up after the match displaying your progress in the quest, but it isn't counted. When switching to the starting screen the counter for the quest is still at 0 though the pop-up after the match said otherwise.

Comments

  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,258 Chairperson of the Boards

    Thank you for the feedback, this issue will be investigated!

    In order to help us, please provide the following information (only those you haven't provided yet) if you have it. You can PM me the answer if you prefer, or send it to Customer Support in-game:

    • UID* (Do NEVER post publicly your UID number on the Forum)

    • What device was used when it happened?

    • In this case, the more information the player gives to us, the better. 

    Thank you,

    Marcela.