Doesn't log in after update — Late Server Maintenance [Intended]

2

Comments

  • Magnumson
    Magnumson Posts: 20 Just Dropped In
    New update new mistakes. War of spark training softlock now no login. How’s that even possible?
  • UweTellkampf
    UweTellkampf Posts: 376 Mover and Shaker
    Amateurs on the steering wheel
  • Gideon
    Gideon Posts: 356 Mover and Shaker
    It’s possible because they don’t do what’s necessary to test before they roll out the updates. It has happened literally ever set they’ve ever introduced. They don’t examine what went wrong and fix it so it doesn’t happen again. It is silly that there is no accountability for what constantly happens in this game every update. Someone should be fired.
  • reaperuk
    reaperuk Posts: 20 Just Dropped In
    Another 'update' and another inability to play this game. Anyone else spotted a pattern?
  • rafalele
    rafalele Posts: 876 Critical Contributor
    edited June 2019
    They have written in Facebook that the maintennace is still happenning. 

    https://es-es.facebook.com/MagicPuzzleQuest/
  • Gunmix25
    Gunmix25 Posts: 1,442 Chairperson of the Boards
    reaperuk said:
    Another 'update' and another inability to play this game. Anyone else spotted a pattern?
    The last update for me worked flawlessly for Android. I did hear that some IOS phones were having issues though.
  • rafalele
    rafalele Posts: 876 Critical Contributor
    They have written in Facebook that the maintennace is still happenning. 

    https://es-es.facebook.com/MagicPuzzleQuest/
  • 6DemonBag
    6DemonBag Posts: 2 Just Dropped In
    rafalele said:
    They have written in Facebook that the maintennace is still happenning. 

    https://es-es.facebook.com/MagicPuzzleQuest/
    Checks out!  Thanks for the heads up!
  • ertaii
    ertaii Posts: 216 Tile Toppler
    edited June 2019
    There is a thread in the bug and technical issue subforum but no official information there.: https://forums.d3go.com/discussion/78749/error-after-maintenance#latest
  • bk1234
    bk1234 Posts: 2,924 Chairperson of the Boards
    edited June 2019
    //Moved to Bugs subforum — labeled as intended due to maintenance  —Bk//
  • Julie71
    Julie71 MTGPQ Mod Posts: 707 Critical Contributor
    Oh good to know
  • bk1234
    bk1234 Posts: 2,924 Chairperson of the Boards
    //Merged Like discussions -Bk//
  • summerlui
    summerlui Posts: 14 Just Dropped In
    I can log in the game now. But the app loads much slower than previous version. I don't know it is a server problem or an app problem. 
  • Tremayne
    Tremayne Posts: 1,673 Chairperson of the Boards
    New maintenance period seems to be happening.
  • GregDreher
    GregDreher Posts: 100 Tile Toppler
    GregDreher said:
    When I skip the Facebook login and go to start (as if it were a new account), I get "Unable to connect to game server.  Please check your internet connection."

    This is definitely a problem on d3go's end.  It looks like, once again, they updated and did maintenance without doing the very simplest of checks to make sure things were working.
    The same issues previously identified are continuing to happen for me.
  • Sherry
    Sherry Posts: 25 Just Dropped In
    Same here. Im getting the facebook error as well. I was able to log in once got 2 war of the spark boosters. Tried to get a booster from my pinkies. Got the spining wheel of death. Took my pinkies and i got no card.
  • GregDreher
    GregDreher Posts: 100 Tile Toppler
    I'm on iOS, in case it matters.
  • Tremayne
    Tremayne Posts: 1,673 Chairperson of the Boards
    Still getting “logging in” incessantly.
  • Scottyp_123
    Scottyp_123 Posts: 83 Match Maker
    They should just put up the maintenance screen again instead of the " Error unable to connect to game server  " screen.  If I see the maintenance screen I just go away for a while,  If I see something about my internet connection or Facebook, I assume the problem is with my phone and start going to lengths to solve a problem that I will NEVER SUCCEED AT. 
  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    Hi Everyone. We are aware of players being unable to log in, and are currently investigating what might be causing this. 

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