DON'T UPDATE IF YOU ARE ON APPLE

Matthew
Matthew Posts: 605 Critical Contributor
in MtGPQ General Discussion
I updated as soon as I saw it was available. Now all the app does is show me the title screen. No spinning wheel. No movement at all.

Comments

  • Gideon
    Gideon Posts: 356 Mover and Shaker
    I downloaded right away also. I’m on Apple. When I tried to purchase 320 crystal packs it gave me error after error and would t let me purchase. So I deleted the app and reinstalled. Logged with Facebook and now I’m 1500 crystals lighter with no cards. Like I always say new update new bugs.
  • Shadowslayer
    Shadowslayer Posts: 35 Just Dropped In
    Completely unplayable across 2 devices for me on android. 1200 crystals and 300 jewels wasted on error messages. Error message on crafting. Error message on event load in. Fleeting excitement could be a synonym for this game. 
  • wereotter
    wereotter Posts: 2,070 Chairperson of the Boards
    Worked on my device.... guess I got lucky.

    Sorry for everyone else's issues :( 
  • LakeStone
    LakeStone Posts: 1,377 Community Moderator
    Shadowslayer said:
    Completely unplayable across 2 devices for me on android. 1200 crystals and 300 jewels wasted on error messages. Error message on crafting. Error message on event load in. Fleeting excitement could be a synonym for this game. 
    We apologize for the inconvenience and we are currently working on a fix. We are tracking some of the issues with the latest update and will report updates here - https://d3go.helpshift.com/a/magic-puzzle-quest/?s=current-known-issues&f=known-issue-reported-issues-in-v3-5-update&l=en. Please reach out to customer support if you come across any of these issues for assistance. Thank you.
  • UweTellkampf
    UweTellkampf Posts: 376 Mover and Shaker
    **** TEST YOUR ****
  • IM_CARLOS
    IM_CARLOS Posts: 640 Critical Contributor
    I updated on Android and had none such problems. Not a general bug. 
  • BigSwifty
    BigSwifty Posts: 98 Match Maker
    Having the same issue as OP. I updated, logged in with no problem, then logged out and went to bed. When I woke up I tried to log back in; no dice. Just keep getting the "check your connection," error page.
  • Gideon
    Gideon Posts: 356 Mover and Shaker
    Why would you post about android in an IOS topic. Please remove above comment it is irrelevant.
  • Stalker
    Stalker Posts: 141 Tile Toppler
    Newest IOS, IP8. Always delete app and reinstall fresh. No issues as all others report. 
  • 0utcast
    0utcast Posts: 9 Just Dropped In
    I have no FB account so i have no link to FB account. And what i have to do now?

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