Game Freezing very often.

Coilbox

Hello,

I just want to know if it's something happening only to me or if you guys have noticed that the game freezes constantly lately... 
Before, i used to be able to be playing, lock my ipad, come back later and carry on with the match... no problems at all.
Lately, every time I do this, when I unlock the game is completely frozen, can't do anything other than force-shut the app... obviously losing the match, losing all the health on my PW, etc.

Another thing i noticed is that when i lock my ipad and come back later, the timer of the free boosters (the 2 hours timer) has stopped and has not been counting down, if I force-shut the app and reopen the timer shows the real time, and the same happens with the HP of my PW's... if i come back to the game they are not healed at all. I have to shut and reopen the app to have them healed...

Anyone else having these issues...?

Thanks.

Edit: It happens the same with the timer on the nodes for every event, unless I shut the app and reopen I can't see the correct time left to charge the nodes.
In general it seems that all the timers just freeze as soon as I lock the Ipad... And most of the times the game is just not working unless relaunching the app...

DBJones

Have you updated your iPad recently? That sounds like 'improved' battery saver your behavior. As to the timers, I've had that happen for the free booster, if it's time to collect, I've been able to just click the 23 min left and get it. Otherwise, have you tried going to the activity hub and back to where you were? That'll often get things to reload for me in a shorter time than resetting the app.

UweTellkampf

I have noticed the same behavior. iPhone here. @bken1234 this prolly belongs in the bugs section

Brigby

*Moved to Bugs & Technical Issues

Lunairetic

My green node in ToA always ends up in a frozen loading screen. It happens only with that node. I've already submitted a ticket and now I'm waiting for the reply. 

Brigby

@Lunairetic Did you also by any chance happen to have encountered the same error in a previous Hour of Devastation event? It's possibly just a coincidence, but I'm curious if there is some sort of connection there that the devs can investigate.

Matthew

@Brigby

I've been locked out of one node of Nodes of Power because the game can't find me an opponent. I've also heard from others that the same bug is universally affecting all other nodes. People are reporting their entire bracket has a score of 0 points.

Lunairetic

Brigby said:

@Lunairetic Did you also by any chance happen to have encountered the same error in a previous Hour of Devastation event? It's possibly just a coincidence, but I'm curious if there is some sort of connection there that the devs can investigate.

No, the problem I encountered some times  in HoD was different cause the game couldn't find an opponent. With ToA the game just freezes in the loading screen before the match, and it just happens in the green node. @brigby

Scottyp_123

Lunairetic said:

My green node in ToA always ends up in a frozen loading screen. It happens only with that node. I've already submitted a ticket and now I'm waiting for the reply. 

The same thing is happening to me.  So far it has happened 3 out of 4 times that I attempt the green node in ToA the game freezes and crashes. 

Brigby

Are all of you on iOS by any chance?

Lunairetic

@Brigby I'm on android, Huawei phone 

Matthew

Yes, I'm using iOS.

UweTellkampf

iOS too