Help me :P

PapiLouis4
PapiLouis4 Posts: 113
edited August 2016 in MtGPQ General Discussion
So basically, i got a new phone and switched carriers so i factory reset my old iphone thinking my progress was backed up. However it wasnt, i had my marvel puzzle quest backed up with facebook but not mtgpq icon_rolleyes.gif

Long story short, i contacted customer support, and after a week of emailing they said they pretty much need my user id or else they cant restore my account. Problem is, i have terrible memory and cant remember it. I thought it was the same as my name here, i also gave variations of it, but they said it didnt exist. Sooooo, if anyone saw me in game and remembers if they saw a username similar to mine here, can you let me know what it was lol. Thanks icon_razz.gif

Comments

  • shteev
    shteev Posts: 2,031 Chairperson of the Boards
    Dammit. I knew I had you in my little book somewhere because you are a dangerous person and I know to watch out for you ( ^_^ ) but unfortunately I've written it down in all caps because that's how I tend to write. It's definitely PAPILOUIS4 but I couldn't tell you what case the letters are in.

    You've got an Emeria Shepherd and a Hangarback Walker... that's you isn't it?
  • PapiLouis4
    PapiLouis4 Posts: 113
    shteev wrote:
    Dammit. I knew I had you in my little book somewhere because you are a dangerous person and I know to watch out for you ( ^_^ ) but unfortunately I've written it down in all caps because that's how I tend to write. It's definitely PAPILOUIS4 but I couldn't tell you what case the letters are in.

    You've got an Emeria Shepherd and a Hangarback Walker... that's you isn't it?
    Yeah, I think that was when I was mastering lol. They told me that caps didn't matter, but I told them that was my username initially but they said it didn't exist.... this sucks ugh. Thanks though

    Pretty much all they've said they can do is refund my purchases if I send them screenshot of my receipts. I'd lose all my planeswalkers and all my mythic and rares. And considering I've been playing since release there's no way I'd come close to regaining all my collection with these **** drop rates icon_cry.gif
  • EDHdad
    EDHdad Posts: 609 Critical Contributor
    Don't know if this helps, but around July 1, you mentioned beating the Tyrant of Valakut challenge with Nissa using:

    Greenwarden of Murasa
    Hangarback Walker
    Mantle of Webs
    Nissa's Renewal
    Nissa's Revelation
    Reclaim

    I have your name as PapiLouis4, but I was getting it from your board post, not your user name in the game.
  • khurram
    khurram Posts: 1,090 Chairperson of the Boards
    edited September 2016
    PapiLouis4 wrote:
    So basically, i got a new phone and switched carriers so i factory reset my old iphone thinking my progress was backed up. However it wasnt, i had my marvel puzzle quest backed up with facebook but not mtgpq icon_rolleyes.gif

    Long story short, i contacted customer support, and after a week of emailing they said they pretty much need my user id or else they cant restore my account. Problem is, i have terrible memory and cant remember it. I thought it was the same as my name here, i also gave variations of it, but they said it didnt exist. Sooooo, if anyone saw me in game and remembers if they saw a username similar to mine here, can you let me know what it was lol. Thanks icon_razz.gif

    Ah man this sucks. The user id is not the same as your user name or screen name. I believe its the number at the bottom of the settings page written as UID
  • shteev
    shteev Posts: 2,031 Chairperson of the Boards
    PapiLouis4 wrote:
    Pretty much all they've said they can do is refund my purchases if I send them screenshot of my receipts.


    Today I learned I should be taking screenshots of my receipts. I did not know that.
  • madwren
    madwren Posts: 2,259 Chairperson of the Boards
    shteev wrote:
    PapiLouis4 wrote:
    Pretty much all they've said they can do is refund my purchases if I send them screenshot of my receipts.


    Today I learned I should be taking screenshots of my receipts. I did not know that.

    If you've bought things using Google Play, you will receive a receipt in your email detailing your purchase. A screenshot of that email will suffice, as I've used that method before.
  • PapiLouis4
    PapiLouis4 Posts: 113
    madwren wrote:
    shteev wrote:
    PapiLouis4 wrote:
    Pretty much all they've said they can do is refund my purchases if I send them screenshot of my receipts.


    Today I learned I should be taking screenshots of my receipts. I did not know that.

    If you've bought things using Google Play, you will receive a receipt in your email detailing your purchase. A screenshot of that email will suffice, as I've used that method before.

    Yeah that's what I meant, although I usually delete them, but you can request Google play to resend those.

    Idk though, I'd I end up having to just get a refund I think I'll just quit the game. Itd be to much of a hassle to try and even get close to were I was...oh well

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