It's always been my policy that if you may reprimand, you...
Arondite
Posts: 1,188 Chairperson of the Boards
must be willing to commend as well.
Recently I had to request from customer service that I be sent a Captain America
. It took them under 2 days to respond, react and resolve. I had the cover in about ~30 Hours from initial contact, no run around, no mess, no jokes.
I know the Customer Service guys can sometimes be a bit frustrating with this company and I definitely don't think this should earn them a free pass on anything else, but I can't morally be vocal about the bad without being congratulatory on the good.
Recently I had to request from customer service that I be sent a Captain America
. It took them under 2 days to respond, react and resolve. I had the cover in about ~30 Hours from initial contact, no run around, no mess, no jokes.I know the Customer Service guys can sometimes be a bit frustrating with this company and I definitely don't think this should earn them a free pass on anything else, but I can't morally be vocal about the bad without being congratulatory on the good.
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