Hello D3 Go! Forum Users -
We wanted to give a friendly reminder to everyone that we are no longer using Zendesk to manage our Customer Support tickets. If you would like to submit a support ticket, then please make sure you are either utilizing the in-game Helpshift feature, or emailing our team at support@d3go.com
In addition, if you have a recent Zendesk ticket that seems to have suddenly been closed for no reason, then please email us at the above address or in-game for further assistance.
Thank you!
D3 Go!
We wanted to give a friendly reminder to everyone that we are no longer using Zendesk to manage our Customer Support tickets. If you would like to submit a support ticket, then please make sure you are either utilizing the in-game Helpshift feature, or emailing our team at support@d3go.com
In addition, if you have a recent Zendesk ticket that seems to have suddenly been closed for no reason, then please email us at the above address or in-game for further assistance.
Thank you!
D3 Go!
Hello D3 Go! Forum Users -
If you are still having trouble updating your birth date on your forum profile, then please follow the steps listed in the below discussion thread.
Please copy and paste this URL for details --> https://forums.d3go.com/discussion/72653/new-forum-terms-of-service-steps-to-update-profile
It is very important that all users complete this process, otherwise they will unfortunately be unable to actively participate in the forum on their current account.
Thank you!
If you are still having trouble updating your birth date on your forum profile, then please follow the steps listed in the below discussion thread.
Please copy and paste this URL for details --> https://forums.d3go.com/discussion/72653/new-forum-terms-of-service-steps-to-update-profile
It is very important that all users complete this process, otherwise they will unfortunately be unable to actively participate in the forum on their current account.
Thank you!
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